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Virtual Ignition Series: Session 3

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Courageous Conversations - Confrontation without Conflict

Presented by Charlotte Westerhaus-Renfrow, J.D., M.Ed., Clinical Assistant Professor, Management and Business Law, IU University
Have you ever wanted to address something “tough” with a coworker but did not know where to start? Or perhaps you prefer to avoid conflict altogether? Conflict in the workplace can be tricky and knowing how to navigate it well can make a huge difference to you and your coworkers. Courageous conversations are a critical part of effective teamwork in the workplace.

During this interactive webinar, Charlotte Westerhaus-Renfrow will share what prevents us from having courageous conversations. In addition, you will develop your ability to effectively use verbal and non-verbal communication to conduct participative cross-generational conversations. Learn how to handle conflict like a pro, approach difficult conversations with confidence, and boost your skills to generate change by attending this interactive webinar!

All registrants will receive access to a recording of this webinar.


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